Did you know that a disengaged and underperforming team can be an immense financial cost for your business? It’s estimated that disengaged employees cost the UK economy £340 billion every year in lost training and recruitment costs, sick days, productivity, creativity and innovation.
How much has it cost your company?
Photo taken by Mark Rayson at Starstream Photography
Testimonial
Emma has worked with me on several key areas of my life. Through the sessions, I began to challenge the ‘manual’ that I have been operating by, and which in some instances has limited my approach to life. For me, the sessions have resulted in an epiphany, something I wasn’t expecting, but I believe I have found the core of what has been holding me back and creating much angst in my daily life. I am now hoping to continue with Emma to work on this further moving forward on my transformation journey.
Jessica - Marketing and Project Management Consultant
I work with companies to provide 1:1 and group coaching. In a confidential environment, I support your employees with their personal and professional development so that they can overcome challenges associated with:
Leadership development
Career transition and progression
360 feedback and performance management
Conflict management
Overcoming imposter syndrome
Building personal resilience
Working with an external coach has many benefits:
I am unaffected by the company culture and environment
I am adept at providing sensitive feedback
As I have no other management responsibilities, I can focus on the coachee’s needs before, during, and after the coaching
I provide objectivity and confidentiality
I have no preconceptions about the coachee or the organisation
The coachee will be more open to discussing issues freely, as I’m not directly involved in the day-to-day company activities
Through coaching, your employees will feel more supported and valued in their roles.
They will also feel more confident, motivated, and empowered to achieve their goals.
Get in touch to discuss how we can work together
Testimonial
Prior to working with Emma I had worked with two life coaches. Due to a lack of self discipline I felt that a life coach would help me. My previous experiences were not successful and had left a sour taste in my mouth. After being put in touch with Emma I was sceptical, and wasn’t sure that ‘life coaching’ methods worked for me. I am glad I gave Emma a go! The best thing about Emma is that she is always present and not only listens, but gives you clarity, rather than telling you how you should live your life. If you are looking for someone to help you with motivation, discover your purpose, and genuinely be what I could class as a friend, then Emma is the life coach that you haven’t discovered yet!
Mark - Marketing Manager
Investing in resilience training for your team has many benefits.
According to a report by the Workplace Mental Health Institute, resilience is associated with greater job satisfaction, work happiness, organisational commitment, and employee engagement. Raising resilience contributes to improvements in self-esteem, sense of control over life events, sense of purpose in life, and employee interpersonal relationships. Employers reap the rewards of increased productivity.
Resilient teams bounce back faster from challenges, adapt to new ways of working to increase efficiency, and maintain a strong sense of cooperation in the midst of change. Resilience has been shown to have positive effects on wellbeing, task performance, and work engagement.
A good resilience training programme will help employees guard against burnout, overcome interpersonal challenges, and cope with work-related stress. It will also help the individual to improve their communication skills, take on new challenges, remain calm, and improve their sleep habits and physical health.
Much of this work is done on an individual level, and that’s where the power lies. If you combine the resilience training with 1:1 coaching to embed the newly learned skills, you’ll see how they work together to create a resilient team who are super-committed.
Testimonial
Great to have training from someone who has experienced the same challenges we face
Molly - Programme Director
I also provide in-person and virtual training programmes for companies in the following areas:
Effective line management
Managing team dynamics
Developing your coaching skills
Introduction to performance management
Managing difficult conversations
Resilience training
Each programme is adapted to suit the needs of your organisation and designed to show a measurable impact.
Quote
We must see people in terms of their future potential, not their past performance
Sir John Whitmore
Unsure why staff are leaving your company? Is there a misalignment in the company values across the organisation? Perhaps you’re not sure, but you know something isn’t right and needs to be addressed?
I work with companies to help them identify what isn’t working, and why. Through a mix of dedicated focus groups, 1:1 interviews and surveys, I get to the root of what the challenges are. Next, I provide recommendations for how to overcome the obstacles, and work with senior leadership and HR teams to implement these changes.
Testimonial
I really liked how you facilitated and guided the discussion, asking good questions and giving me a taste of what your coaching style is like. I felt safe and comfortable with your support. I'd really like to continue working with you
Tim - HR Consultant
I have over 13 years of experience in healthcare communications, working in client services and providing strategic, commercial, and scientific support to my clients.
Because of this, I understand the challenges that client services teams face, both day-to-day and in terms of career progression and development.
In my experience, client services as an agency function can be overlooked, with much of the coaching, training and mentoring support being tailored towards medical writing teams.
Testimonial
Emma, I really enjoy our sessions – it gives me time to think and focus on what I want to achieve and what I need to do to get there.
Catherine - Pharmacist
Since 2019, when I started coaching professionally, I have worked with a number of people with a client services background. They were drawn to coaching for the following reasons:
Seeking a promotion
Juggling their role with being a parent
Feeling undervalued
Dealing with stress
Recovering from/preventing burnout
Conflict management
Progression and purpose – do I stay in medical communications?
I understand first-hand the highs and lows of agency life from a client services perspective, so if needed, and requested by the coachee and sponsor, mentoring can also form part of the coaching sessions.
Testimonial
Thank you for the most interesting session Emma! I came back home knowing I could achieve more structure in my professional approach and with some interesting and useful advice & information. Thank you. Much appreciated.
James - Operations Lead
I also provide client services training programmes for agencies. This is developed in conjunction with the company to fit into your existing training programme.
Testimonial
Emma helped me discover my values and underlying beliefs as I was undertaking a career change and wasn’t sure what to do next. Without telling me what to do, she asked powerful questions that helped me unlock some of the answers myself and get to know myself better. I really liked her coaching style – enough structure to make me feel guided but flexible enough so that our discussions could go wherever I wanted them to. I felt very safe and comfortable during our conversations. She is a fantastic empathetic listener, organized and responsive and I would thoroughly recommend working with her if you need to get unstuck to get moving towards your goals.
Rebecca - IT consultant
I have been invited to provide public lectures and can share my knowledge on the following topics:
Achieving balance
Building resilience
Finding your passion
Improving team performance
Overcoming imposter syndrome
Setting boundaries
Contact me today to speak at your next event
Photo taken by Mark Rayson at Starstream Photography
Photo taken by Mark Rayson at Starstream Photography
Photo taken by Mark Rayson at Starstream Photography